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Thank you for shopping with Office & You. We strive to service you through best quality, designs and fit through our endeavor. In a rare case that you may have concerns, here is our return and refund policy:

For Returns:-

  • Return will be accepted within 7 days from the day of receipt.
  • All products to be returned or exchanged must be unused, unwashed, unsoiled and without any fragrance.
  • Products should be in their original condition with all original tags and packaging intact.
  • In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free       product as well.
  • Creations on sale are not eligible for Returns or Exchange.

For Exchanges / Replacements:-

  • Exchanges are only allowed for pin codes which are serviceable for an exchange.
  • Any product bought with us, is eligible for exchange more than once.
  • The exchange can only be created if the product is available in the stock.
  • In case, the exchange outfit is not available, you can return and request for the refund.
  • If the product is not eligible for replacement due to any reason, you can always return it for a refund.
  • We shall reserve the right to restrict exchange of the items purchased on its site if customer in any way breaches or misuse this policy, as determined by O&Y’s     sole discretion.

Note: –

  • Only after receiving the product and quality check, the refund will be   initiated.
  • If the purchased product fails in the quality check, the refund procedure  will not be initiated further.
  • The refund will take 20 working days to credit the refund into the bank.
  • Cancellation can be done before shipping the order and is not applicable on partial order.

Mode of Refund:-

  • For both cancelled orders & returned products, the refund amount will be credited back into the same account (online banking, credit card, debit card) that was   used to make the purchase.
  • In case of Cash On Delivery (COD) orders, refund will be done through     NEFT, customer needs to share the bank account details via email    [email protected]

For International Orders:-

  • Returns and exchanges are not for International orders.
  • Cancellations are possible till the order is not shipped.

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